If the non-stick coating on the inside of the frypan has peeled off, is it still safe to use?

It is recommended not to reuse it because it is feared that the non-stick layer will mix with food and be consumed.

My frying pan is peeling after 3 years of use, can it be re-coated with non-stick coating?

The non-stick coating that has peeled off cannot be re-coated.

Is it still safe to use if the outer part of the frying pan is peeling?

If the outside of the frypan peels off, the frypan is still safe to use.

New unit used a few times and suddenly died?

If the unit uses a Thai 3-pin power cable, the first step is to replace the connector with a different connector. If it still dies completely, you can contact customer service.

I just bought it a week ago, will my unit be serviced or replaced with a new unit?

Tefal provides a 14-day warranty for replacing a new unit if the unit is damaged after being checked by the service team and must attach a warranty card along with proof of purchase. Tefal also provides a 1-year service warranty for functional damage (accessories are not under warranty) if damage occurs.